Published: Mon, 01 Sep 2025 10:50:19 GMT
Position: Senior Customer Solutions Engineer II at Amperity
Company Overview:
At Amperity, we are an AI-first company dedicated to helping the world’s leading brands create personalized customer experiences to drive loyalty and growth. Our AI-powered Customer Data Cloud, built on patented technology, empowers over 400 global brands, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK’S Sporting Goods, to leverage customer data as a competitive advantage.
We are committed to unlocking the full potential of customer data with simplicity and speed. AI is at the core of our platform and our approach to work, from advanced identity resolution and predictive analytics to streamlining internal workflows and decision-making. It’s not just a capability, it’s part of our DNA.
At Amperity, we foster a culture of curiosity, collaboration, and transparency, where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to join our team and help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world’s most innovative companies.
With offices in Seattle, New York City, London, and Melbourne, you’ll join a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience. Are you ready to make an impact? Let’s talk.
Job Description:
We are seeking a highly skilled and experienced Customer Solutions Engineer to join our Professional Services team. In this role, you will collaborate with Technical Consultants and Service Leads to develop, optimize, and deliver client databases using Amperity’s powerful database generation and segmentation tools. This includes reviewing, optimizing, and improving existing SQL queries, as well as providing guidance on how our platform and tools can be optimized and enhanced.
Key Responsibilities:
– Take ownership of database creation and SQL performance and scalability within the Amperity platform
– Partner with project teams to prioritize, scope, and coordinate your workload
– Understand and provide feedback to Service Leads on customer requirements
– Implement production-grade databases and queries that enable highly-visible and valuable use cases for non-technical end-users
– Continuously stay updated on new technologies and approaches to problem-solving
Qualifications:
– 8+ years of experience in software development, software implementation, or professional services
– A broad technical skillset with a willingness to learn and utilize new technologies
– A creative and adaptable approach to problem-solving using technology
– A strong curiosity and desire to continuously learn
– Experience with relational databases, SQL queries, optimization, and handling large datasets
– Familiarity with Apache Spark and Spark SQL is a plus
– Experience with cloud storage technologies
– Knowledge of Databricks or Snowflake is a bonus
– Ability to work and consult directly with customers on technical items or issues
Location:
This is a fully remote position in CO, IL, MN, and TX.
Compensation:
– Base Salary: $132,000-$182,000. Individual salaries may vary based on factors such as business considerations, local market conditions, internal equity, and candidate qualifications.
– Cash Incentives: Additional cash incentives are available.
– Stock Options: All employees at Amperity receive an equity grant upon hire, based on their role and responsibilities.
Benefits:
We offer a comprehensive benefits package, including 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with snacks, and various employee experience perks and activities, both in-person and remote. We also offer self-managed PTO and flexible work arrangements to support your best work. At Amperity, we value inclusivity and provide an environment where you can reach your full potential, surrounded by a team of exceptional individuals striving for excellence. For more details on our benefits, please refer to our US Benefits & Perks Guide.
Amperity is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, disability, or any other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Apply link