
Published: Mon, 09 Jun 2025 06:50:52 GMT
Senior UX/UI Designer at NewRocket: Creating Extraordinary Experiences for Employees and Customers
NewRocket, a leading global Elite ServiceNow partner, is dedicated to helping top enterprise leaders tackle their toughest business challenges and navigate change with confidence. Our mission is to go beyond expectations and deliver meaningful experiences for both our employees and customers. Our vision is to be the go-to ServiceNow Guide, driving extraordinary results with the platform.
We are proud to have been recognized with the prestigious “2024 BEST Award,” “2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF),” “2023 ServiceNow Worldwide Customer Workflow Partner of the Year,” and “2023 ServiceNow Creator Workflow Partner of the Year.” Join our team and be a part of our success story.
Our Unique Approach to Work
At NewRocket, our people are not just the backbone; they are the heartbeat of our organization. We embrace diversity, celebrate creativity, and value the unique perspectives and talents that each individual brings to the table. We believe in fostering a healthy work-life balance, promoting a collaborative and innovative culture, and supporting the professional growth of our employees and teams.
We are committed to creating meaningful experiences for our clients and our crew. Your voice matters, your growth matters, and you matter to us. Join us on a journey where your uniqueness is not only recognized but celebrated, and together, let’s create something extraordinary!
Your Career at NewRocket
As a Senior UX/UI Designer, you will be responsible for executing a UX strategy based on functional and technical requirements and business objectives. Your role will involve delivering innovative solutions for complex professional services projects while ensuring an exceptional experience for our clients and end-users.
Your Impact at NewRocket
– Conduct peer reviews to ensure leading practices and quality
– Facilitate meetings, brainstorms, and design reviews
– Initiate discussions to define system requirements, problems, and goals
– Gather requirements and feedback from stakeholders
– Create initial design concepts, wireframes, and high-fidelity prototypes using Figma
– Develop journey maps and user flows to visualize use cases
– Present design artifacts and rationale to stakeholders
– Conduct design quality assurance
– Manage and maintain the Figma design system
– Learn and share product knowledge
– Participate in design sprints and utilize design methodology
Your Experience and Qualifications
– 5-10 years of experience in UX/UI design
– 1-3 years of experience in an agency or supporting multiple clients simultaneously
– Strong understanding of the ServiceNow platform or similar enterprise solutions (SaaS)
– Evidence of polished work examples or a portfolio is highly preferred
– Excellent written and verbal communication skills with the ability to present solutions to clients
– Strong attention to detail
– Excellent problem-solving skills and the ability to simplify complex situations
– Strong relationship management skills at all levels
– Ability to design functional user interfaces for web-based products
– Proficient in creating wireframes and high-fidelity mockups
– Working knowledge of design systems and workflows
– Ability to deliver a high degree of customer satisfaction
– Comfortable working in a matrixed organization
– Comfortable working with ambiguity and change
– Bachelor’s degree in Design or related field, or equivalent work experience
We Take Care of Our People
At NewRocket, we are committed to creating a diverse and inclusive workplace. We value and celebrate diversity and believe that every employee should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, providing employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military or veteran status. Individuals with disabilities who require accommodations may contact hr.us@newrocket.com. To learn more, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.
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