Published: Sun, 31 Aug 2025 18:51:09 GMT
Position: Senior Risk Analyst at Route
Company Overview:
Route is a revolutionary platform that aims to simplify the post-purchase experience for both consumers and brands. Our mission is to connect the world’s commerce by providing a seamless and secure way for consumers to track, insure, and discover their favorite products in one place. Through our network of millions of Route App users and thousands of merchants, we are creating happy, repeat customers and connecting the world’s best direct-to-consumer brands.
Role Overview:
As a Senior Risk Analyst at Route, you will play a crucial role in protecting the company and our merchant partners from financial risk. You will be responsible for developing and leading our risk strategy, refining fraud prevention tactics, and evolving our program to stay ahead of emerging threats. You will work closely with cross-functional teams to ensure a seamless and secure post-purchase experience for all our customers.
Responsibilities:
– Develop and lead Route’s holistic fraud and claims risk mitigation strategy
– Mentor Risk Analysts and ensure alignment with team goals and individual growth
– Identify fraudulent actors and behaviors through data analysis and investigation of claims
– Assess and monitor merchant accounts for trends that indicate financial risk
– Partner with third-party fraud prevention vendors and monitor performance
– Lead response efforts for abnormal fraud activity, conducting root cause analysis and implementing long-term solutions
– Collaborate cross-functionally with Legal, Compliance, and Claims teams to ensure risk policies align with regulatory requirements
– Collaborate with Product to build and refine processes that improve operational efficiency and reduce losses
– Support frontline teams with fraud-related inquiries, communication, documentation, and escalations
– Provide weekday coverage for our customers during the holidays, as needed
Requirements:
– 4+ years of experience in fraud prevention or risk operations, preferably in ecommerce, fintech, or insurance
– Strong data analysis skills, including experience with tools like SQL, Looker, or similar
– Leadership experience with the ability to develop and mentor team members
– Proactive, curious mindset with a knack for identifying risk before it materializes
– Clear, confident communicator who can translate data into actionable insights
– Familiarity with fraud detection tools and third-party risk platforms
– Comfortable in a fast-paced, ever-changing startup environment
Equal Opportunity:
At Route, we value diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work will be.
Total Rewards:
We understand that our team works best when they feel happy, healthy, and supported. That’s why we offer competitive benefits, including 95%-100% coverage of health insurance premiums for employees and their families, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and more.
Pay Transparency:
Salary for this role:
– Nationwide: $76,000
– San Francisco Bay Area: $93,000
– Los Angeles/Orange County: $80,000
– New York: $82,000
The above cash compensation includes base salary and does not reflect potential commission for eligible employees or annual bonus targets under Route’s bonus plan. Additionally, all Route employees are eligible to participate in our equity incentive plan and receive stock options as per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages will be based on factors such as career level, skills, experience, specific geographic location, qualifications, and other job-related reasons. Apply link