Published: Sun, 31 Aug 2025 18:51:09 GMT
Senior Payments Performance Analyst, EverCommerce Payment Solutions
EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions for the Home & Field Services, Health Services, and Wellness industries. Our modern digital and mobile applications create predictable, informed, and convenient experiences for over 600,000 global service-based businesses. We are dedicated to accelerating growth, streamlining operations, and increasing retention for our clients.
We are seeking a talented and motivated Senior Payments Performance Analyst to join our Payments Analytics team. In this role, you will provide valuable insights to the Payments Organization and Executive Leadership Team (ELT) by analyzing payment performance data. You will play a critical role in driving attachment, activation, retention, and wallet share across our SaaS platforms.
As a Senior Payments Performance Analyst, your primary responsibilities will include:
– Conducting deep-dive analysis of payment funnel performance to identify key drivers and delivering insights on a bi-weekly basis to drive action
– Developing driver-based models and cohort diagnostics to isolate variables most correlated with strong payment adoption and utilization
– Investigating performance fluctuations and identifying root causes across platforms, segments, industries, and channels
– Identifying customer, product, or platform-level traits that contribute to payment growth and working with cross-functional teams to scale them
– Delivering concise and actionable insights to executive leadership and cross-functional teams
– Collaborating with Product and Strategy teams to evaluate embedded payment performance and recommend enhancements
– Supporting forecasting, planning, and business reviews with historical data and opportunity sizing
– Capturing requirements and partnering with Data Analysts and Engineers to evolve the reporting suite
– Maintaining trust in key metrics by validating data inputs and proactively flagging anomalies
Qualifications and Skills:
– Bachelor’s degree in Business, Finance, Economics, Data Analytics, or a related field (Master’s preferred)
– 4+ years of experience as a data analyst in the payments industry, with a proven track record of uncovering insights and influencing business outcomes
– Strong understanding of SaaS metrics, including embedded payments, take rate, activation rate, and wallet share
– Proficiency in SQL and experience with modern data stacks
– Expertise in BI tools such as Looker, Power BI, or Tableau
– Strong communication and storytelling skills
– Experience with driver-based modeling, cohort or funnel analysis, and performance diagnostics
– Ability to partner cross-functionally with Product, GTM, Strategy, and Finance teams
– (Preferred) Experience with A/B testing frameworks, pricing experiments, or behavioral analytics
This is a remote, U.S.-based position with some travel required for quarterly events and on-site partner meetings. The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.
Benefits and Perks (U.S. only):
– Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
– Robust health and wellness benefits, including an annual wellness stipend
– 401k with up to a 4% match and immediate vesting
– Flexible and generous (FTO) time-off
– Employee Stock Purchase Program
Compensation:
The target base compensation for this position is $130,000 to $150,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience! Apply link