Published: Sat, 14 Jun 2025 10:50:36 GMT
Implementation Engineer – Join a Dynamic and Innovative Healthcare Software Company
Are you a highly motivated and technically skilled individual looking for an exciting opportunity in the healthcare software industry? DoseSpot, a PE-backed start-up, is seeking an Implementation Engineer to join our growing team and help us improve the healthcare experience for patients and doctors.
About Us:
DoseSpot, along with our subsidiary pVerify, is a leader in the electronic prescribing and insurance verification solutions market. We are experiencing rapid growth and need talented team members to help us capitalize on this opportunity.
About the Role:
As an Implementation Engineer, you will be responsible for deploying, integrating, and configuring our solutions for clients. You will work closely with cross-functional teams to ensure a seamless experience for our customers from initial setup to full implementation.
Your Responsibilities:
– Troubleshoot technical issues during the implementation phase
– Act as the primary technical point of contact for clients
– Maintain thorough documentation of the implementation process
– Collaborate with development and product teams to streamline client integration
– Provide feedback on product enhancements and operational improvements
– Train clients and team members on product usage and maintenance
– Lead solution deployment and configuration for new and existing clients
– Recommend and implement customized solutions for clients’ specific needs
Your Qualifications:
– Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent work experience
– 2+ years of experience in an implementation or technical support role
– Strong technical troubleshooting and problem-solving skills
– Experience with system integrations, databases, APIs, and cloud platforms
– Familiarity with Salesforce for project tracking and issue resolution
– Knowledge of scripting or programming languages is a plus
– Excellent communication and project management skills
– Customer-focused with a passion for delivering exceptional experiences
What We Offer:
– Remote work environment with a flexible schedule
– Annual company offsite event
– Generous leave package including flexible time off, paid holidays, sick leave, and parental leave
– Medical, dental, and vision insurance for you and your family
– 401(k) company match
– One-time workspace reimbursement for remote employees
DoseSpot is an Equal Employment Opportunity/Affirmative Action employer and values diversity in our workplace. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Join our team and help us make a positive impact in the healthcare industry. Apply link