Published: Sat, 30 Aug 2025 20:50:22 GMT
Operations Engineer II – Brightspeed
Brightspeed is a leading internet service provider, revolutionizing connectivity and customer experience in the Midwest and South. We are backed by Apollo Global Management and our goal is to upgrade rural markets with fiber optic technology and provide exceptional service. Join our team as an Operations Engineer II and help us make this vision a reality.
Responsibilities:
– Manage and perform proactive maintenance on network elements for voice, video, and data networks
– Develop and implement plans for capacity augmentation as needed
– Conduct engineering work, including research, development, and design of new projects
– Troubleshoot and resolve issues across IP, ATM, Ethernet, and TCP/IP networks
– Configure network equipment using CLI/TL1 commands and GUIs
– Analyze and isolate problems at both the physical and logical layers
– Maintain a thorough understanding of circuit and packet switching, the OSI reference model, frame relay, and ATM switching
– Communicate effectively with customers and team members
– Work independently with minimal supervision while demonstrating flexibility and resourcefulness
Qualifications:
– Bachelor’s degree in Computer Science or related field, or equivalent work experience
– Experience in data network operations, data communications networking, systems programming, or related fields
– Strong project management skills
– Proficiency in troubleshooting network issues
– Solid understanding of Ethernet switches, routers, and their connectivity
– Excellent logical and analytical troubleshooting skills
– Strong oral and written communication skills
– Proficiency in Microsoft Office Suite
– Good organizational skills and ability to adapt to changing situations
Bonus points for:
– Experience with vendor equipment such as ALU, Cisco, Juniper, Fujitsu, Calix, Adtran, Tellabs, or Ciena platforms
– Knowledge of routing protocols including ISIS, OSPF, and BGP
Why join us?
– We prioritize hiring local talent in the Charlotte area, but also offer remote and hybrid work options
– Competitive compensation and comprehensive benefits package
– Commitment to inclusion and belonging in the workplace
– Equal Opportunity Employer, including individuals with disabilities and veterans
– Privacy Notices available for review
At Brightspeed, we are dedicated to providing fast, reliable internet and exceptional customer experience. Join us as an Operations Engineer II and help us achieve our vision. Apply now! Apply link